Category Archives: Referral Source Marketing

“When” To Ask For A Referral

Most people ask the wrong question when it comes to getting referral business.  They typically as “HOW do I ask for a referral?”  I will cover that topic in another post.  However, right now I want to address the more important question:  “When?”

How often have you been to a networking meeting or business mixer and you see the “Master Networker” walk up to somebody new, shove his card in the new person’s face, and say something like:  “Hi, I’m Joe Networker.  I’m the BEST Widget Fixer in Los Angeles, with the BEST prices, and the BEST service EVER!!!  If you know anybody who needs his Widget Fixed, please refer me!”

Yes … I feel your pain.

I’ll dissect his approach in the aforementioned future post, but for now I think you would agree with me that your first meeting with someone is NOT the best time to ask for a referral.  And here are some other “NOT” best times (although they do get better through the progression).

  • After your first email.
  • At your first coffee meeting.
  • After your first Newsletter.
  • At your first visit to his or her office.
  • After your third newsletter.
  • At your first business lunch or breakfast (you’re getting warmer, though).

No, the BEST time to ask for a referral is after you have given your potential referral source a referral of your own.”  It doesn’t HAVE to be a good one, although that would be best.  You are showing your source trust by offering up one of YOUR clients.  NOW is the time to be asking for a referral back.

By this time, you are their long, lost brother or sister … and they trust YOU.

Now that you know “when,” I’ll cover “how” and Mr. Joe Networker, in my next post.

Referral Source Marketing

Hello, and welcome to MarketingCheetahs.com. We are a business focused on helping you to market yourself more effectively to Referral Sources. Why “referral sources” and not directly to potential clients?  There are several reasons to choose marketing to a referral source rather than directly to a potential client.

  1. Repeatability:  A good referral source will send you multiple potential clients over your working lifetime together.  If the referror is in a position to advise clients concerning your particular business service and he/she trusts you to perform your service well (making the referror look good in the process), the potential stream of clients is effectively endless.
  2. Pre-sold Clients:  The real value of a referred client is that he/she is highly unlikely to shop for other providers of your service.  Why?  Because that client has done business with the referral source (usually for years) and trusts that person.  That trust is automatically transferred to you as a result of the referral.
  3. No Competition:  This is really a corollary of #2.  Because of the trust conveyed  through the referral source, competitors are usually shut down immediately.  It’s almost as if they have a shield around them, keeping your competition away.
  4. Secondary Referrals:  Clients who are referred and who are satisfied with your service are much more likely to refer you to their peers than clients who come to you directly.  Again, why?  Because they came to you from a trusted source and that trust expands outward.

If you don’t have a referral source marketing strategy in place, I strongly suggest you put one together.  If you would like help in that process either download our FREE Special Report:  “How to Automate Your Referral Marketing.”  Or contact us and let us help you begin marketing today.